Chats

⌕

••

Arunachala Logistics · Ops10:24Karthik: ♪ Voice note⚑24

Priya Raman10:14✓✓Absolutely, Priya. I’ll share both versions today and highlight what changed from last year.2

••

Orchid School · Grade 810:10✓✓I’m confirming with transport now so we send one verified update to everyone.⚑19

••

Kaveri Motors · Service09:44✓✓Your vehicle is ready for pickup. We’ve attached the inspection summary for your records.

Farhan Khan09:24✓✓Payment received, thank you! The receipt has been emailed as well.

••

NorthStar Realty · Chennai09:12✓✓I’ll coordinate both and confirm the appointment before noon.6

Every WhatsApp line, one shared inbox

Pick a chat on the left to start replying. Labels, tickets, private notes and Tavi sit beside each conversation, so the whole team works from the same thread.

🔒 Private notes never reach the customer · Alt+↓ opens the next chat · Esc closes a chat

VIPDelivery

Today

⚑ Tavi flagged · awaiting replyKarthik

Vanakkam team, Salem delivery இன்னும் வரவில்லை. Client is waiting from 10 AM.

✦ TAVI TRANSLATION

Hello team, the Salem delivery has still not arrived. The client has been waiting since 10 AM.

10:18

Deepa

Driver said there was a tyre issue near Sankari. Can we give the client a real ETA?

10:20

I’m checking with dispatch now. I’ll confirm the updated ETA in ten minutes.

10:22PREVIEW

⚑ Tavi flagged · awaiting replyKarthik

Sample voice note · no recording in the demo

DEMO TRANSCRIPT“Customer 1 மணிவரை delivery receive பண்ணுவாங்க. அதுக்கப்புறம் warehouse lunch-க்கு close ஆகும்.”

✦ TAVI TRANSLATION

The customer can receive the shipment until 1 PM. After that their warehouse closes for lunch.

10:24

Tavi

✦TAVI COPILOTAssist mode

Human sends

Tavi can read, summarize, translate, and prepare actions. Nothing reaches WhatsApp or another system until you approve it.

What matters now96% confidence

A Salem shipment is delayed by a tyre issue; the warehouse can receive it only before 1 PM.

Based on 4 messages

Suggested reply✦ PREVIEW DRAFT

I’ve confirmed with dispatch: the revised ETA is 12:15 PM, before the warehouse closes. I’ll keep monitoring and update you if anything changes.

Detected commitment✦ AI

“I’ll confirm the updated ETA in ten minutes.”

Owner MayaDue 10:32 AM

Safe next actionAPPROVAL REQUIRED

Create an owned ticket with evidence

Tavi will prepare the summary, urgency, owner, and source messages for your review.

Knowledge evidence

PREVIEW KNOWLEDGE · RUN TAVI TO VERIFYDelayed delivery escalation

Share only a verified ETA, offer live tracking, and create an incident when the delay exceeds 30 minutes.

No server-side knowledge retrieved yet